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• Return Period: Items can be returned within 14 days of delivery, if unopened and in original packaging.
  
• Return Location: Return to any Color Land Toys store. Pickup is available for 50 AED.
  
• Refund Method: Refunds are issued via original payment mode, processed within 4–7 days.
  
• Defective Items: Items with manufacturing defects or missing parts will be repaired, replaced, or refunded (if returned within 14 days). Must be returned in original packaging.
  
• Non-Returnable Items:

1. Books, CDs/DVDs
2. Sale items
3. Used, damaged, or assembled items
4. Opened electronics
5. Items with hygiene seals broken
   

• UAE Only: Return policy applies to UAE deliveries only.
  No returns during December or one month before Ramadan unless defective.